Are you new to Grey Bruce and seeking resources or information for your needs? Are you interested in supporting newcomers and making them feel welcome? Visit the links below:


Newcomer Information Bruce Grey

Welcoming Communities Grey Bruce, in partnership with the United Way of Bruce Grey has created a virtual newcomer information hub, which can be searched, in over 20 different languages

Information Bruce Grey

A search engine for looking up services and resources available locally.

A website for Ontario patients, doctors, and health care providers to get accurate and up-to-date information about health services in their communities.


This is a free telephone service that provides callers with information about and referrals to social services for every day needs and in times of crisis. It offers access to different types of services such as basic human needs resource, disaster response and recovery, mental health and health resources, employment supports, older adults and persons with disabilities, volunteer opportunities and donations, and children, youth and family support.

Non-English speaking callers can access information through a translator by following these steps:

  1. Learn to say your language in English with a translation app
  2. Call 211
  3. Tell the operator your language in English
  4. The operator will connect you with a translator


Making Rural Communities Home

The Making Grey Bruce Home project (January 2018 – March 2019) developed, implemented and evaluated a rural service delivery model to enhance the capacity of communities and service providers to support the social and economic integration of refugees and vulnerable newcomers. This toolkit, published in 2019, is a culmination of the project.

Success for Everyone

The Rural Pathways for Newcomer Women in Grey Bruce project (August 2019 – December 2020) developed, implemented and evaluated some pathways to employment tools for visible minority newcomer women and other stakeholders in the region. This toolkit, published in January 2021, includes the tools, learning, reflections, best practices and processes that we hope will contribute to equity, equality and increased opportunities for visible minority newcomer women in our region.

Training Manuals

Service Provider Training Manual

The Making Grey Bruce Home project (January 2018 – March 2019) has delivered 8 workshops and provided training for 183 individuals from 40 organizations and agencies on how to work with newcomers in rural communities where conventional settlement services are not available. This training manual was developed from the content of those workshops, and also reflects the feedback and comments from the attendees.

Volunteer Mentor Training Manual

The Making Grey Bruce Home project (January 2018 – March 2019) adapted the Good Neighbours Network Toolkit, written by the Good Neighbours Network in 2016, into this training manual that focuses on supporting refugees and vulnerable newcomers. It was tested in two training workshops in Grey Bruce, and revised based on feedback from the workshop participants.